No matter how safe and well-known a brand or law firm might seem, there is always the risk of an online reputation crisis. Modern communication channels like blogs, social networks, and review sites are all open to the public. This means that one bad customer experience or a small drop in service standards can quickly…
Tag: Online Reputation Management Plan
How to Improve Your Legal Firm’s Standing with a Reputation Management Plan
A law firm’s reputation is one of the first things new clients think about when are seeking help from an attorney. Therefore, it is of the utmost importance that you develop a robust reputation management plan right from the get-go. Developing a Reputation Management Plan: Fitting Together the Pieces The term ‘reputation management’ refers to…